Enhancing Customer Experience for the Canna Business

Canna Farms was the first to the medical market in 2013. Based out of Hope, BC, they source all of their supplies and raw materials from local businesses. Canna Farms embraces the rich cannabis culture and cultivation history that Canada and British Columbia are known for.

Improving the customer experience by bringing together multiple systems into an integrated platform.

Improve customer experience through a unified digital presence, while enabling stakeholders with actionable insights through an integrated platform.

Utilizing Advantage CSP's multi-tenant technology and Data Hub capabilities, Canna Farms was able to seamlessly integrate multiple systems through one platform.

Empowered administrators with easy-to-use content tools within a unified platform. Allowing for simplified processes and better engagement.

Improved user experience by separating audiences allowing for greater flexibility and approach to design and custom engagement solutions for each audience.

Improvements to personalization and engagement with target audiences. Improvements to content creation, distribution and management.

Unified and streamlined the Canna Farm's information architecture, user experience and processes supporting admin in the management of content, increasing user engagement.