Create Efficient & Smart Teams

Combine personalization, notifications, task management, collaboration, and business intelligence. Whether you are looking to strengthen engagement with your employees, customers, or partners, Advantage CSP Portals provides the foundation you need to succeed. Engage external stakeholders by giving them access to relevant organizational information, while improving service levels and channel performance — all through a highly secure and scalable portal.

 

You Need Multi-Experience

You have customers, partners and employees all managed is disparate technology platforms. Bring them all together and build a personalised experience for every stakeholder you may have. The Advantage CSP platform enables you to build a customer portal, partner portal, and employee portal through a single instance of the platform. Take it further and enable awards management for special industry events or improve employee moral and reduce churn with gamification and rewards with our Social Engagement solution. Simplify your IT operations with a single instance of Advantage CSP.

 

Future-Proof Your Investment

Advantage CSP’s architecture is built to future-proof your business and solve your growing pains. Our platform centralizes all your digital properties through a single dashboard controlled via granular user security management and our advanced workflow system. You may just need one digital property today, but tomorrow it may expand, complicating how you interact with your audience. Advantage CSP multi-experience platform allows you to scale your digital investment easily.

 

Highly Personalized Experiences for all Your Audiences

Advantage CSP is an all-in-one solution that enables your organization to scale intelligent with personalized
experiences for your customers, employees or partners. Built-in gamification and user-generated features
makes it super easy to achieve operational efficiency while simplifying your IT infrastructure.

Engage Your Users Wherever They Are

Empower Your Audience

Put power back into the hands of your users. Allow your customers, employees or partners to access up-to-date and relevant information by giving them the ability to login anytime they want and get access to things they need without having to reach out directly to the company.

Reduce Support Costs

Building a self-serve portal for your customers, partners or employees can help reduce support costs by up to 50%. Reduce the need for your audience to needlessly reach out for every inquiry. The Advantage CSP Portal solution provides your audience with on-demand information that your audience can simply log in and find what they need.

Limitless Integrations

Achieve greater flexibility by seamlessly integrating with your preferred Single Sign-On (SSO) provider, accounting, ecommerce or dozens of other integrations to reach bottom-line business objectives.

Advantage CSP Portal Solutions makes it easy to take a real-world business process and deliver it as a unique experience through a web-based system.

Customer & Employee Portal Key Features